Getgro.io (the “Company,” “we,” “our” or “us”) values the privacy of individuals who use our applications, websites, and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services (“Users”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.
Information We Collect
We may collect a variety of information from or about you or your devices from various sources, as described below.
A. Information You Provide to Us
Registration and Profile Information: If you sign up for an account, register to use our Services, sign up for notifications or updates, or participate in our surveys, we may ask you for your first name, last name, avatar and email address.
Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers: If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Payment Information: If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor, Razorpay and its affiliates, on our behalf.
B. Information We Collect When You Use Our Services
Device Information: We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, application instructions, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information: To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the dates and times of your visits.
Information from Cookies and Similar Technologies: We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
C. Information We Receive from Third Parties
Other Users: We may receive information about you from other Users of our Services. For example, if a User invites you to view content they’ve posted to our Services, we will receive your email address.
How We Use the Information We Collect
We use the information we collect:
1. To provide, maintain, improve, and enhance our Services;
2. To personalize your experience on our Services such as by providing tailored content and recommendations;
3. To understand and analyze how you use our Services and develop new products, services, features, and functionality;
4. To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
5. To facilitate the connection of third party services or applications;
6. For marketing purposes, such as developing and providing promotional materials that may be relevant, valuable or otherwise of interest to you;
7. To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to generate reports;
8. To send you push notifications;
9. To facilitate transactions and payments;
10. To find and prevent fraud, and respond to trust and safety issues that may arise;
11. For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
12. For other purposes for which we provide specific notice at the time the information is collected.
How We Share the Information We Collect
Vendors and Service Providers: We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Marketing: We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Sharing Between Users: If you opt to share content you create with other Users on our Services or to share content publicly, your content will be shared with other Users or with the public, as you elected.
As Required By Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers: We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Consent: We may also disclose your information with your permission.
Your Choices
Sharing Preferences: We provide you with settings to allow you to set your sharing preferences for pages you create via our Services. By default, Applications you create on our Services are visible only to you. If you would like, you may choose to share your Applications with individuals you choose to invite to your page or alternatively you might share your page publicly. To change whether your page is private, shared with invited Users, or is publicly viewable, you can adjust the settings for that page.
Marketing Communications: You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
Security
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@getgro.io
International transfer of personal data
Data shared by you may be stored in India/United States or any other country in which our Company or agents or contractors or third party vendors operate in order to facilitate the Company’s global operations. Even if we transfer your data to other countries, the privacy policy will hold true. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy
Update Your Information or Pose a Question
You can update your account information or close your account through your account settings. If you close your account, all the spaces you have created with that account will be deleted. You may also choose to delete an individual space, while preserving your account and the rest of your spaces, via your space settings. If you have questions about your privacy on the Services or this privacy policy, please contact us at privacy@getgro.io
Changes to this Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.
Contact Information
If you have questions or complaints regarding our Privacy Policy or associated practices, please contact us at privacy@getgto.io
Last Updated: 5th December 2023